Find your local Federal and State Tax Office here! Not a government website.

I made a mistake and got more refund than I should. What should I do?

Q) I made a mistake and got more refund than I should. What do I do? A) According to the IRS: Many mistakes are corrected in processing and a letter of explanation is mailed at the time the refund is issued. If the mistake was not corrected in processing, you need to: File an amended or correctedContinue Reading

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How do I find out if some one cashed my refund check?

Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can callContinue Reading

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do I have to claim a child as a dependent to qualify as head of household?

Q) do I have to claim a child as a dependent to qualify as head of household? A) According to the IRS: In certain circumstances, you do not have to claim the child as a dependent to qualify for head of household filing status; for example, a custodial parent may be able to claim head of household filingContinue Reading

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Must I use a Joint account for my deposit if I am filing jointly?

Q) Must I use a Joint account for my deposit if I am filing jointly? A) You can ask the IRS to direct deposit a refund from a jointly filed return into your account, your spouse’s account, or a joint account.  However, state and financial institution rules can vary, and you should first verify that yourContinue Reading

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Is there an age limit on claiming my child as a dependent?

Q) Is there an age limit on claiming my child as a dependent? A) To be claimed as your dependent, your child must meet the qualifying child test or the qualifying relative test.  To meet the qualifying child test, your child must be younger than you and, as of the end of the calendar year, eitherContinue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and HawaiiContinue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer mustContinue Reading

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Been over than 21 days IRS received my return, not gotten my refund, why?

Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted byContinue Reading

What can I do if someone has filed a tax return using my social security number?

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you toContinue Reading

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North Carolina Tax Office Phone Numbers and Information

Individual Income Tax Refund Inquiry 1-877-252-4052
Forms 1-877-252-3052
General Information

  • Corporate & Franchise Tax
  • Estate and Gift Tax
  • Individual Income Tax
  • Partnership and Fiduciary Tax
  • Privilege License
  • Sales and Use Tax
  • Withholding Tax
  • Making Tax Payments
1-877-252-3052
Motor Fuels Tax 1-877-308-9092
Other Taxes

  • Privilege Taxes
  • Bankruptcy
  • Property Tax
  • Insurance Premium Tax
  • Unauthorized Substance
1-877-308-9103
Electronic Services

  • For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-877-308-9092.
1-877-308-9103
Tax Fraud Hotline 1-800-232-4939
 
Tax Assistance Number for International Callers 1-252-467-9000

125 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. I turned in my taxes in April and I haven’t received them yet what’s going on.

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tried to get my 2018 tax return transcript but its saying no tax return available

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRSContinue Reading

I messed up my 2016 federal tax form and asked for assistance

Q) I messed up my 2016 federal tax form and asked for assistance from the local IRS people. They told me to go to a $200-$500 tax adviser. I guess paying too much tax ain’t their concern. A) According to the IRS: You can fix mistakes or omissions on your tax return by filing anContinue Reading

I forgot to include my 1099R forms, what should I do?

Q) I forgot to include my 1099R forms when I sent in my paper claim, what should I do? A) Since you have already mailed the return, just hang on to them until the IRS receives your return. They will contact you if they need those. They only request them if they have tax withholdingsContinue Reading

I filed my 2016 taxes late and I’ve tried getting my transcript

Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that VeritaxContinue Reading

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Where can I write to have 2018 forms sent to me?

Q) Where can I write to have 2018 forms sent to me? A) According to the IRS Website:The Internal Revenue Service has free tax forms and publications on a wide variety of topics. Due to the continued growth in electronic filing, the availability of free options to taxpayers and efforts to reduce costs; the IRSContinue Reading

I did not file my 2016 taxes.. how can i file without W2?

Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 toContinue Reading

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How do I turn a employee in for not holding out taxes

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer isContinue Reading

I am trying to request tax transcripts for school but I can’t seem to get it.

Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to theContinue Reading

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I am trying to figure out who has been claiming my child and getting eic for her

Q) I am trying to figure out who has been claiming my child and getting eic for her A) According to the IRS ..… suspect or know of an individual or a business that is not complying with the tax laws on issues such as: False Exemptions or DeductionsKickbacksFalse/Altered DocumentFailure to Pay TaxUnreported IncomeOrganized CrimeFailure to WithholdContinue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As ofContinue Reading

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i need help getting my ip pin so can file my taxes how should i go about rhat

Q) i need help getting my ip pin so can file my taxes how should i go about rhat A) According to the IRS website: How to retrieve your IP PIN online You may use our Get an IP PIN online tool to retrieve your current IP PIN. We require you to register and verify your identityContinue Reading

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I filed my taxes on time using TaxACT….the system can’t find my payment or tax record…will it cause a problem?

Q) I filed my taxes on time using TaxACT. I also paid part of what I owe using the IRS Payment system. I went to make more payments and the system can’t find my payment or tax record. I do not recall seeing a declined message for my federal return. If I submit it again onlineContinue Reading

My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.comContinue Reading

My bank won’t cash my return because my husband is (Deceased)

Q) My tax refund direct deposit was denied because they couldn’t find an account number to match and I received a paper check paid to the order of my deceased husband & myself. My bank won’t cash it unless I receive another check from the government stating paid to the order of my husband (Deceased) &Continue Reading

Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

Q) We live in Grand junction Colorado and bought a house here. We have a mcc a mortgage credit certificate that says we can deduct 20% from our interest paid on our first mortgage. The interest paid is less than the standard deduction. Do we take the standard deduction or do we take 20% of theContinue Reading

 I have not received my W-2, I need to notify IRS. My employer is ignoring my requests. WHAT DO I DO?

Q) I have not received my W-2 from my previous employer. I contacted the home office via email mid February. Last week all I received was a copy of the health insurance coverage I paid. I have called the IRS 800-829-1040 number multiple times with long waiting and never about to speak to anyone. I attemptedContinue Reading

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There is NO WAY I owe 1000’s of dollars in taxes, I was paying for college.

Q) I think it was last year, I drove to Wilmington and tried to fix my “taxes owed” for 2012, 2013 and 2014. I knew there was NO way I owed the state because I was in college all three years and had 3 sons living at home. I emailed the stuff that the man askedContinue Reading

I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they needContinue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

can i pay on line my taxes and get a receipt at the same time?

Q) can i pay on line my taxes and get a receipt at the same time? A) Yes you can. According to the IRS website – The Easiest Way to Pay All Your Federal Taxes EFTPS® is a system for paying federal taxes electronically using the Internet, or by phone using the EFTPS® Voice Response System. EFTPS®Continue Reading

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How do I request a non-filing verification letter?

Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,Continue Reading

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